Communication is at the core of any successful business operation. Uninterrupted communication with your customers can help your business achieve your desired goals. We got just the right solution for your business requirements. SuiteCRM integration with a Twilio telephony system is just what you need, it also comes with many more features and benefits that are not there in any other telephone system in the market.
Here are some of the Advantages and Benefits of Twilio Calls/SMS Feature :
Record Details
SuiteCRM Twilio Integration Power Dialer allows users to access past customer communication and record history to gain a deeper insight into customer behavior and devise the most effective business strategy to personalize and tailor customer interaction and behavior. Such information can do wonders for the sales and the marketing department and can help convert potential leads into sales.
SMS Feature
Users can now use the SMS feature separately. Users are no longer restricted or forced to call the customers they can simply choose whether to communicate through call or SMS. The SMS feature is easy to use, install and uninstall for the users.
SMS Logger
Easy To Opt-Out
Why the SMS Feature is Available Separately
The reason why Outright Systems has introduced this Unique feature for our customers is due to the restrictions and limitations of the default telephony system. It usually comes with both call and SMS features. It does not give users the liberty to choose whether they want to communicate with their customers with calls or SMS. some businesses would prefer communicating with their customers using only the SMS feature, however, this feature is not present in the default telephony systems available in the market. For this purpose, only Outright Systems has developed this Unique plugin for our clients.
Here are Some Additional Advantages and Benefits of the Twilio Integration :
SuiteCRM Twilio Integration gives Click To Call ability to SuiteCRM and multiple phone numbers can be managed by the admin as well.
Twilio Live Sync Functionality
Click to Call
Call attachment with SuiteCRM
Save Notes during the call
Automatic Contact Dialer
Real-Time Synchronization
Outrights Systems has decades of experience in delivering SuiteCRM services. Contact our support staff today for Twilio integration with SuiteCRM and we will be glad to assist you.